Terms & Conditions
By using this website and placing an order with Capsule Company®, you agree to the following terms and conditions:
General Terms
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All product prices, descriptions, and stock levels are subject to change at any time without notice.
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Orders may be cancelled or refunded if there is an issue with payment, stock availability, or suspected fraudulent activity.
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Pre-order release dates are provided as guidance only and may change at the discretion of the manufacturer or distributor.
Shipping & Delivery
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Shipping times listed are estimated and not guaranteed. Capsule Company is not responsible for delays caused by couriers, customs, weather, or circumstances beyond our control.
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Customers must provide accurate shipping information when placing an order. Capsule Company is not liable for lost or misdelivered items due to incorrect addresses.
Returns & Refunds
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Returns are accepted within 14 days of delivery for unused and unopened products unless otherwise stated.
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Trading card singles, opened products, digital items, and mystery products are strictly non-refundable.
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For full return instructions, please review our Shipping & Returns Policy.
Product Condition & Manufacturing
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Capsule Company is not responsible for factory defects, misprints, or production variations in sealed collectible products.
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All items are inspected and packaged carefully before dispatch to ensure they arrive in the best condition possible.
Intellectual Property
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All website content — including images, text, branding, characters, and media — is the exclusive property of Capsule Company®.
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Content may not be reproduced, redistributed, or used commercially without written permission.
Acceptance of Policies
By purchasing from Capsule Company, you acknowledge and agree to our Shipping Policy, Refund Policy, and Privacy Policy.
📩 Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
sales@capsulecompany.co.uk